As it is, 'negotiation' is a complex set of interactions between parties or individuals. Add to it the dimension of 'conflict', and we find ourselves on very slippery terrain. This online course is a primer on negotiating for conflict and dispute resolution. It aims at providing participants with the fundamental understanding and tools for complex negotiations under conflict situations.

This course provides you with the exact knowledge and practical skills you need to thrive in this turbulent 21st century. It places two of the world’s megatrends into focus that all of us experience on a daily basis: the digital revolution and the need for sustainable development.

There are many fields (e.g. education, health, postal services) where the working of market, focusing on profitability, can not serve a broader view-of public interest, and the Government (State) has to act as a problem-solver through subsidization or nationalization.

With the FATF revised recommendations in 2012, requirements to combat money laundering and terrorist financing have been specifically strengthened in areas with higher risks or where implementation could be enhanced. Financial institutions and other designated sectors are required to adopt a risk-based approach to apply their resources to higher risk areas.

This online course is delivered jointly with the Food and Agriculture Organization of the United Nations (FAO).

New technologies are profoundly changing the financial industry. The demand for digital solutions is surging, and both private and public institutions are heavily investing in R&D, especially in the field of digital currencies.

Everyone negotiates something every day. Whether it is how to handle an organizational challenge, a takeover or a dispute, successful negotiation means getting what you want without offending the other party. Negotiating is not a one-off activity or a finite set of skills. It is an on-going challenge, which benefits from continual practice, analysis and review.

Culture is a powerful factor in shaping how people think, communicate and behave. It therefore affects how they negotiate. Taking participants from the simple to the complex, this compact and practical course will look at the cultural dimension of negotiation.

Currently, Sustainable Development emerges as a new kind of knowledge for better understanding of the social, natural and economic processes which meets the needs of the present without compromising the ability of future generations in meeting their own needs. This concept has gained a great importance as a scientific vision in the last two decades.