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UNITAR Online Catalogue
Kenya. Digitalization of investor single window.
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People
Background
Digital Government Academy. UNCTAD-UNITAR. Project "Kenya Investment Window."
Supporting KenInvest to develop an online investment single window with the eRegistrations system.
Event Objectives
Design and develop functional online prototypes for the following services:
- Investor registration and investment certificate (joint service) - finalization
- Work permits for investors and employees
- Foreign tax payer registration
Learning Objectives
eRegistrations system, to develop the online screens allowing applicants to submit their application and the concerned administrations to process applications
GDB (Generic Database Builder, to create the online registries)
Content and Structure
Introduction: Basic components of a digital government service
Understand the services that must be designed
Regulations and procedures
Necessary information for each mandatory registration: name of the obligation, entity in charge, subjects, result, requirements (data, documents, fees)
Initial registration, consultation, modification, deletion (CRUD)
Data that must be stored in the registry, required information and statistics
One (integrated) or two services?
Design the services
Create the registries
Create the applicant file (guide, form, payment, send page)
Create electronic certificates
Take into account all specific cases: filters/conditions/determinants
Create the processing/back office screens and processes (review of applicant file, physical inspection, approval, etc.)
Create web services to send the applicant data to the registries and to exchange/control data with external registries
Test and improve the services
Targeted Audience
Public servants