Share with

1 Nov 2022
The registration is closed.

Cosmopolitan Communication: Connecting across Diplomats, Business Leaders and Civil Society Actors - 2022 Edition

4 Weeks
Programme Area
Peace Security and Diplomacy, Multilateral Diplomacy
Event Focal Point Email
Contact Number
Public – by registration
Mode of Delivery
Multilateral Diplomacy
Data Protection and Privacy
The personal data of participants applying for, registering for or participating in UNITAR's training courses and other events is governed by the Data Protection and Privacy Policy. By applying for, registering for or participating in this event, the participant acknowledges that he or she is, (or they are) aware of the policy and agree to its terms.

Nowadays, as a result of the globalisation process, individuals and organizations constantly need to be engaged in developing their cross-cultural competences in order to operate effectively in a multilateral setting and avoid barriers, misunderstandings and prejudices in negotiation and mediation processes. Moreover, the understanding of cultural differences enhances the interactions within international relations and consequently leads to more constructive outcomes.

The general objective of this e-Learning course is to reinforce the knowledge on the processes of communication, to enhance cultural awareness and understand the differences in communication among various cultures. Additionally, it will explore tools and techniques to effectively manage constructive conversations in an intercultural environment.

After this course the participants will be able to:

  • Describe and identify the different types of cosmopolitan communication;
  • Apply tools and techniques for effective cosmopolitan communication;
  • Identify, explain and react to cultural communication patterns and features;
  • Identify and overcome communications barriers and thus be able to act confidently in an intercultural setting.

The course content will  include the following content:

-General Knowledge about Communication
-Concepts of Culture
-Interpersonal Communication
-Bridges and Barriers to Cosmopolitan Communication

e-Learning: The course is internet-based, moderated by senior international experts, asynchronous, and places emphasis on online discussions and self-paced learning. The participants will be primarily responsible for their own learning over the four-week span of the course. The course will consist of the following components:

-Compulsory and optional reading material, intended to teach the basic concepts and principles of the lesson's subject-matter;
-External links to additional books, articles, documents, and websites related to the lessons;
-Quizzes and case studies at the end of each module. To be eligible for the course certificate, a passing grade of 80% on both quizzes and case studies is required;
-A Community Discussion Board will be available for participants to post questions or comments visible to the instructor and other participants. This discussion board will be moderated by the course director and UNITAR;

Estimated learning time: minimum of 30 hours.

Participants will be eligible to receive a certificate of completion after the successful completion of the course.

The course targets mid to senior-level governmental officials as well as staff of intergovernmental and nongovernmental organizations. It also targets entry-level and mid-career diplomats and private and public sector specialists. Postgraduate students with relevant experience in multicultural working environment are also encouraged to apply. 

Admission requirements

There are no specific admission requirements. Participants who wish to enrol in one particular course without being awarded a diploma can still do so. 

General requirements

- Have a good command of the English language
- Be computer literate 

Technical requirements 

UNITAR recommends the following as a minimum in hardware and software to take our e-Learning courses. Please consult your Network Administrator or Systems person to ensure that you have the following:

- Platform: Windows 10 or 11; MacOS 10.15 Catalina, 11 Big Sur, and 12 Monterey; Linux

- Software:  Adobe Acrobat Reader, Microsoft Office (Windows or Mac) or Open Office

- Browser: Microsoft Edge; Safari; Google Chrome; t works better with Firefox 3.6 or higher. Note that JavaScript, Cookies and Pop-ups must be enabled.

Payment information

We highly recommend credit card payments.

For more information, please consult the UNITAR Multilateral Diplomacy Programme website or contact mdp-elearning [at]